Which Webflow plan do I need for live chat?
Any active Site plan, or a paid Workspace (Core, Growth, Freelancer or Agency). Custom code, both site-wide and per page, is not available on a free Starter site without one of those.
Install guide
Live chat for Webflow
Paste one script tag in your site's custom code, publish, and the chat bubble is on every page. Nothing changes in the Designer.
No credit card needed · Free for 21 days
Site settings › Custom code › Footer code
<script
src="https://app.mewdesk.com/widget.js"
data-site-id="YOUR_SITE_ID"
async>
</script>
Where it goes
Paste it once on Webflow
The snippet is the same on every platform: one script tag just before the closing body tag. These steps show where that is on Webflow.
- 1
Copy your snippet from the dashboard
Add your website under Websites, using the domain you are installing on, and copy the snippet from its Embed code page. It has your site ID filled in; the one shown here uses a placeholder.
- 2
Open your site's custom code
In Webflow open Site settings, then the Custom code tab. Custom code needs an active Site plan or a paid Workspace (Core, Growth, Freelancer or Agency); a site on the free Starter plan alone can't add it.
- 3
Paste the snippet in Footer code
Put it in the Footer code field (the code Webflow adds before </body>), not in Head code, and click Save changes.
- 4
Publish
Custom code only runs on the published site, not in the Designer. Publish, then open your site to see the chat bubble.
Good to know
- To show the chat on some pages only, paste the snippet in those pages' settings instead, under Custom code › Before </body> tag.
What you get
The same Mewdesk, whatever your site runs on
The widget lives in its own iframe, so it looks and works the same on Webflow as everywhere else.
One script tag
That is the whole install. No npm package, no build step, no plugin to keep updated.
Replies in seconds
Visitors see your answer the moment you send it, without refreshing. Your team replies from one inbox.
Offline form
When nobody is online, visitors leave their email and a message, and the chat picks up where it left off.
No tracking cookies
No IP addresses, no fingerprinting, no third-party scripts. A name, an optional email and the conversation.
FAQ
Mewdesk on Webflow
Questions people ask before adding live chat to a Webflow site. For everything else, the general FAQ has the rest.
Why don't I see the chat in the Designer?
Webflow runs custom code on the published site only. Publish your site and open it in a normal tab; the chat bubble will be there.
Can I show the chat on specific pages only?
Yes. Leave the site-wide Footer code empty and paste the snippet in each page's settings under Custom code › Before </body> tag.
Also installing on
Add live chat to your Webflow site today
Paste the snippet, answer your first visitor. The first 21 days are on us, with no card needed.