Install guide
Framer adds a script to every page from Site Settings. Paste the Mewdesk snippet in the end-of-body slot, publish, and the chat bubble is on your whole site.
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Where it goes
The snippet is the same on every platform: one script tag just before the closing body tag. These steps show where that is on Framer.
Add your website under Websites, using the domain you are installing on, and copy the snippet from its Embed code page. It has your site ID filled in; the one shown here uses a placeholder.
In the Framer editor open Site Settings and find Custom Code. In the current editor it is its own tab in the settings sidebar; older projects show it on the General tab. Click Add Script, or the + button if you already have scripts, and give it a name such as Mewdesk.
Framer offers four positions: the start or end of the head and the start or end of the body. Choose End of <body>, paste the snippet, leave it set to run on every page and save.
Framer does not load custom code in the canvas preview. Publish the site, then open the live page in a normal tab to see the chat bubble.
Good to know
What you get
The widget lives in its own iframe, so it looks and works the same on Framer as everywhere else.
That is the whole install. No npm package, no build step, no plugin to keep updated.
Visitors see your answer the moment you send it, without refreshing. Your team replies from one inbox.
When nobody is online, visitors leave their email and a message, and the chat picks up where it left off.
No IP addresses, no fingerprinting, no third-party scripts. A name, an optional email and the conversation.
FAQ
Questions people ask before adding live chat to a Framer site. For everything else, the general FAQ has the rest.
No. The whole install is one script tag in Site Settings › Custom Code, so there is nothing to add to the canvas and nothing to update later. The chat runs in its own iframe, outside your design.
Framer runs custom code on the published site only, not in the canvas preview. Publish your site and open it in a normal tab; the chat bubble will be there.
Yes. Framer lets a script apply to every page or to the pages you pick, and each page's settings has its own Custom Code section. Add the snippet there instead of site-wide.
Also installing on
Paste the snippet, answer your first visitor. The first 21 days are on us, with no card needed.