Which Squarespace plan do I need?
Code Injection is available on the Core, Plus and Advanced plans, and on some legacy plans such as Business. The Basic plan can't add scripts, so it can't run a live chat widget.
Install guide
Live chat for Squarespace
Squarespace's Code Injection adds a script to every page at once. Paste the Mewdesk snippet in the Footer field and save.
No credit card needed · Free for 21 days
Code Injection › Footer
<script
src="https://app.mewdesk.com/widget.js"
data-site-id="YOUR_SITE_ID"
async>
</script>
Where it goes
Paste it once on Squarespace
The snippet is the same on every platform: one script tag just before the closing body tag. These steps show where that is on Squarespace.
- 1
Copy your snippet from the dashboard
Add your website under Websites, using the domain you are installing on, and copy the snippet from its Embed code page. It has your site ID filled in; the one shown here uses a placeholder.
- 2
Open Code Injection
In your site's panel open Website › Website Tools › Code Injection, or type Code Injection in the panel's search bar (older menus: Settings › Advanced › Code Injection). Code Injection is included on the Core, Plus and Advanced plans and on some legacy plans; the Basic plan doesn't have it.
- 3
Paste the snippet in Footer
Use the Footer field, not Header, so the tag sits at the end of each page. Click Save.
- 4
Open your site
The chat bubble appears on every page straight away. The site preview inside the editor may not run injected code; open your site in a normal tab.
Good to know
- To add the chat to one page only, a Code block on that page holds the same snippet. Footer injection covers the whole site.
What you get
The same Mewdesk, whatever your site runs on
The widget lives in its own iframe, so it looks and works the same on Squarespace as everywhere else.
One script tag
That is the whole install. No npm package, no build step, no plugin to keep updated.
Replies in seconds
Visitors see your answer the moment you send it, without refreshing. Your team replies from one inbox.
Offline form
When nobody is online, visitors leave their email and a message, and the chat picks up where it left off.
No tracking cookies
No IP addresses, no fingerprinting, no third-party scripts. A name, an optional email and the conversation.
FAQ
Mewdesk on Squarespace
Questions people ask before adding live chat to a Squarespace site. For everything else, the general FAQ has the rest.
Does this work on both Squarespace 7.0 and 7.1?
Yes. Code Injection exists on both versions and the Footer field does the same thing on each.
Can I put the chat on one page instead of the whole site?
Yes. Add a Code block to that page and paste the snippet in it. Use Footer injection when you want the chat everywhere.
Add live chat to your Squarespace site today
Paste the snippet, answer your first visitor. The first 21 days are on us, with no card needed.